document High Tech/High Touch: A Computer Education Leadership Development Workshop

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Quoting from the Preface to the 2004 reprint: 

I find it interesting to look at current aspects of Information and Communication Technology (ICT) in education from the point of view of high tech/high touch. The capabilities of ICT systems have grown by a factor of perhaps 10,000 or more since the Tofflers wrote The Third Wave. ICT has been a major change factor in our society and in the world. A gradual pattern of “tech” versus “touch” has emerged. ICT (the “tech”) has speeded up and/or facilitated increased automation of many tasks and problem-solving activities. People often draw an analogy with how the machines of the industrial revolution changed the nature of physical work. The machines of the ICT revolution are changing the nature of mental work. In combination, the industrial revolution and the ICT revolution are significantly changing the nature of the work that people do. And, of course, they are changing the standard of living, formal and informal education, and many other aspects of our lives.

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